FAQs
How much is shipping?
We offer Free Shipping on all orders of $50 or more. Our standard shipping is a flat rate of $4.99. At the moment, we don't offer expedited shipping.
How long before I receive my order?
When you place your order, it generally takes us about 24-48 hours to process the order. Once processed we ship it out for delivery with our standard shipping method of 3-5 business days. You can expect to receive your order within five to nine business days. For more info on shipping, go here.
How can I check the status of my order?
Once you receive your shipping confirmation email. You can check the email for your order tracking number. With this number, you'll be able to track the status of your order.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, Meta Pay, and Diner’s Club.
My items arrived damaged, what should I do?
Contact us at support@fetchnutrition.com immediately, and we will gladly take care of you.
I put the wrong email address/delivery address on my order, please help!
Contact us at support@fetchnutrition.com immediately, and we will gladly help you. Please specify you need help correcting order information in the email and in the subject line, put 'Urgent: order details help'.
What's the return policy?
You can view our return policy here.